Residential Property Management

We offer a comprehensive selection of rental management services, including:

PROTECTION & PROPERTY MAINTENANCE

• Manage rental property inquiries, screen tenants & process applications with credit and reference checks
• tenant inspections for move-in and move-out and routine on-site inspections of common areas
• set up preventative maintenance programs and provide LIVE emergency services 24 hours a day, 365 days a year to ensure all systems operate at optimum efficiency
• arrange for all necessary grounds maintenance and repair, tracking and follow-up taking advantage of our national purchasing power to obtain exceptional prices for goods and services and preferred terms
• negotiate insurance with greater coverage, lower deductibles and premiums and minimal hassles when handling claims
• provide data integrity by backing up property records

MARKETING

• market property’s unique and desirable features
• reach out to and attract target audience of prospective tenants through signage, online and print media promotion
• show vacancies
• maintain waiting lists and referral lists for prospective tenants
• licensed broker on our residential property management staff

FINANCE & ADMINISTRATION

• Rent/deposit collection, preparing rental agreements
• Disburse rental revenues
• Budget preparation with focus on keeping expenses in check with creative solutions for improving revenues
• Pay pre-approved operating expenses using our customized purchase order system to ensure fiscal control; work with owner to approve larger expenses
• Detailed monthly accounting reports for financial and performance measurement and tracking cashflow
• Oversee human resource tasks including site employee hiring, training and supervising, payroll, benefits and government remittances
• Government and tax reporting and paperwork management

STRATEGIC PLANNING

• Due diligence and market research conducted to prepare a big-picture plan for rental rates, capital improvement and deferred maintenance costs for suite and curb appeal improvements so property value grows, tenants are attracted and want to stay
• Backed by team of professionals for contract tendering, engineering, project management and consulting who spare no detail so all capital expenses are handled professionally with properly planned and approved objectives to maximize the value of the improvements of your investments taking pride in every step

Our Value Incentives Program offers savings based on our national purchasing power and in many cases, the savings our customers experience have exceeded the cost of our services.

Our Approved Vendor Program is designed to help protect the interests of our homeowners, residents and tenants.

Our diversified portfolio includes a wide range of services that can only be offered by a large, established property management firm and offers flexibility and a creative range of solutions.

Our unique Client Relationship Department, dedicated to proactive customer satisfaction, collects feedback from clients to ensure we are meeting expectations. If we are able to clarify what is needed and expected, we are able to meet those demands efficiently with a higher level of satisfaction.

Our extensive client learning in the form of online webinars, property management courses, e-books and blogs supports our goal of leadership and building confidence. Confidence comes with eliminating doubt. By offering property management industry training to our clients, their confidence in themselves and us grows, resulting in a more balanced relationship.