To ensure that we meet your objectives and demands, we have established proven policies and procedures to ensure that you receive a high level of service. We have furthermore developed a corporate infrastructure, which ensures that your concerns are dealt with promptly and diligently.

Governments are moving away from the direct regulation of firms and relying on associations to promote service standards and engage in self-management. Programs such as ISO have recognized service industries as being capable of developing measurable processes, which result in predictable levels of service quality.

Larlyn Named “Corporate Member of the Year” by ACMO June 4, 2004 - Larlyn Property Management Ltd., a national company with headquarters in London, Ontario, was officially named “Company of the Year” by the Association of Condominium Managers of Ontario (ACMO). More…. (Free Acrobat Reader required)

At Larlyn, we are committed to an ongoing enhancement of quality management services and as such, have been awarded the ISO 9001:2000 certification, a certification rarely found amongst the many management companies & property managers within the industry.

There is also recognition that quality customer service ensures long-term business success. These forces have converged to create the ACMO 2000 quality of service certification program awarded by the Condominium Management Standards Council to those Real Estate Management Firms who have policies and procedures in place, focused on ensuring quality management services directly to the property management industry. We were pleased to have been the first management firm to obtain both of these certifications.

The continual auditing of our systems and procedures by the governing bodies supports both of these certifications and ensures our clients receive the quality management and customer service so many management firms promise.

Achieving the ISO 9001:2000 and ACMO certifications is a testimonial to the emphasis we put in raising the bar in customer satisfaction.